ADCB Harnesses Digital Innovation And Meaningful Technology To Offer A New Way Of Banking

01Feb
2017

Abu Dhabi Commercial Bank (ADCB), has created history and set a new standard for digital banking in the UAE with the opening of its first uBank - ADCB’s digital banking centre. uBank at Yas Mall Level 1, Abu Dhabi, is a first of its kind digital banking centre which delivers a transition from conventional banking channels to a paperless digital experience  using biometric authentication, a digital signature system and video assistance from a Virtual Relationship Officer. At uBank new customers may open a bank account and receive a debit card, credit card and cheque leaves instantly on the spot. In addition, uBank can also service several requirements for existing ADCB customers including emergency replacement of credit or debit cards.”

With two more uBank centres planned to launch this year at Wahda Mall, Abu Dhabi and City Walk, Dubai, the innovations at uBank will have a tangible impact on making ADCB’s customers lives easier by enabling instant fulfillment of several common banking transactions and service requirements.

 

Arup Mukhopadhyay, Head of Consumer Banking Group at ADCB, said: “As an early adopter of smart banking technologies, with uBank, ADCB leaps ahead of the curve and is the first institution in the UAE to successfully bridge the gaps in offline and online banking services. At ADCB, it is not just about digital 'for digital's sake', it is about a consistent commitment to incorporate technology that creates value for customers by improving the overall customer experience, and subsequently the business.  uBank embodies this ethos by supporting digital technologies with a human-assisted environment to help customers fully leverage the meaningful technology innovations on offer. We plan to continue to invest only in technologies that enhance our customer's banking experience and help us to drive operational efficiency and effectiveness as a business.” 

Saoud Khoory, General Manager of Yas Mall commented: “We are delighted to have the first uBank, digital banking centre from ADCB opening at Yas Mall. As we continually look for exclusive concepts that can provide the best quality services and unique experience to our visitors, we are confident that uBank will cater to this with a convenient and modern banking facility at Yas Mall.”

 

As the first local bank to introduce an app for the Apple Watch, ADCB has long been a front-runner in smart baking technology in the UAE. Other innovations ADCB has launched include the VoicePass, Instant Loan Top-up and Fingerprint Authentication on their mobile apps.

Other News

18Mar
2018

Yas Mall Reveals New Season Trends for Spring / Summer

Calling all fashionistas! Yas Mall, the largest mall in Abu Dhabi, is showcasing the key trends in fashion and beauty for the upcoming Spring Summer season with its Spring Fashion Weekend from 22-24 March.

Read More

22Jan
2018

THERE’S NO STOPPING THE SHOPPNG AS YAS MALL EXTENDS SALES UNTIL 31 JANUARY

Yas Mall, the largest mall in Abu Dhabi, is the only mall in the UAE to extend its sale until 31st January, enabling its visitors take advantage of incredible discounts and special offers. Yas Mall’s sales are known to offer incredible value, and now with this extended sale, there’s nothing stopping visitors from finding amazing deals!

Read More

27Nov
2017

Ahead of 2018 Year of Zayed, Yas Mall Celebrates the 46th UAE National Day with Spectacular Activities & ‘The Unity of The Emirates Story’ Exhibition

Yas Mall, the largest mall in Abu Dhabi, will celebrate the United Arab Emirates’ (UAE) 46th National Day with a dazzling array of traditional Emirati activities and entertainment.

Read More

18Nov
2017

Yas Mall Races Ahead with Amazing Black & White Weekend Sale from 23-26 November

Yas Mall, the largest mall in Abu Dhabi, will launch its Black & White Weekend Sale, from Thursday 23 November to Sunday 26 November.

Read More

12Nov
2017

Yas Mall gifts AED 20,000 home make-over and Etihad Airways flights at Fashion Hits Home

Yas Mall, the largest mall in Abu Dhabi, today announced the lucky winners of its spectacular Shop &Win competition. Igor Kirov won a AED20,000 home make-over while Mohamad Al Jabri won two return business class Etihad Airways flights to a destination of his choice. These prizes were awarded at Yas Mall’s awe-inspiring home fashion extravaganza, Fashion Hits Home which took place on 3-7 October 2017.

Read More